Refund policy
RETURNS----
We have a 30-day return policy, which means you have 30 days after receiving your
item to request a return. To be eligible for a return, your item must be in the same
condition that you received it, unworn or unused, with tags, and in its original packaging.
You'll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@theaudaciouslyyou.org. If your return
is accepted, we’ll send you a return shipping label, as well as instructions on how and
where to send your package. Items sent back to us without first requesting a return will
not be accepted. Please note that if your country of residence is not United States,
shipping your goods may take longer than expected. You can always contact us for any
return questions at contact@theaudaciouslyyou.org.
Damages and Issues Please inspect your order upon receipt and contact us
immediately if the item is defective, damaged, or if you receive the wrong item, so that
we may evaluate the issue and make it right.
Certain types of items cannot be returned custom products (such as special orders or
personalized items), and personal care goods (such as beauty products). Please get in
touch if you have questions or concerns about your specific item. Unfortunately, we
cannot accept returns on sale items or gift cards.
Exchanges Refunds The fastest way to ensure you get what you want is to return the
item you have, and once the return is accepted, make a separate purchase for the new
item. European Union 3 day cooling off period Not withstanding the above, if
merchandise is being shipped into the European Union, you have the right to cancel or
return your order within 3 days for any reason and without justification. As above, your
item must be in the same condition that you received it, unworn or unused, with tags,
and in its original packaging. You’ll also need the receipt or proof of purchase. We will
notify you once we’ve received and inspected your return to let you know if the refund
was approved or not. If approved, you’ll be automatically refunded on your original
payment method within 10 business days. Please remember it can take some time for
your bank or credit card company to process and post the refund too. If more than 15
business days have passed since we’ve approved your return, please contact us at
contact@theaudaciouslyyou.org